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2076 Union Avenue
Suite 202
Memphis, TN 38104

Administrative Policies


Regular attendance and punctuality are expected of all students.  Students must notify MIM if they are unable to attend class or will be late for any reason.  Students are responsible for all material missed.  Each student must attend a minimum of 90% of all scheduled class hours in order to graduate.  If a student’s attendance record drops below 90%, he or she will be required to make up any additional hours absent at an additional charge of $15.00 per make-up hour.  Any student who is absent for ten (10) consecutive days may be dismissed.  A leave of absence of up to 180 days may be granted to the student by the director for extenuating circumstances.  Additional fees (e.g. tutoring fees, make-up test fees) may be required upon student’s return from leave of absence.

TARDINESS:  Any tardy from one to fifteen minutes late counts as ¼ hour absence.  Arriving more than 15 minutes late or leaving more than 15 minutes early counts as one hour classroom absence.



Massage Institute of Memphis will be closed on Federal Holidays.



The Massage Institute of Memphis is on a letter grading system.  Progress reports are given to students at approximately 20%, 50%, and 70% completion of the program.  Students must maintain satisfactory academic progress with a minimum grade of “C” (75%) in every course.  Grading scale is as follows:  A = 100-93; B = 92-85; C = 84-75; D = 74-70; F = 69 or less.  Students are permitted to retake a failed test a maximum of two times.



Students are advised during the first few weeks of the program by a faculty member.  They will have formal meetings with a faculty member to coincide with progress reports.  Students are encouraged to schedule additional meetings as desired.  Tutoring for all courses is available for an additional fee.  (This fee may be shared among students.)  There is a designated area for students to store supplies on campus.



Dressing for success as a massage therapist requires comfortable, casual clothes that allow the therapist to move freely yet give a neat, clean, and professional look.  Acceptable attire includes:  short sleeves (not sleeveless), nothing bulky that could brush against the massage recipient; flat shoes, no flip-flops.  Students may not wear jewelry, perfume or fragrances. Nails must be short and clean.  New tattoos or body piercings are not allowed during the school term.  Caution should be taken to avoid sunburn or injury.  Students are required to wear a Massage Institute T-shirt when attending clinics and outreach events.



The Massage Institute of Memphis is a special purpose institution.  That purpose is to provide professional training in the field of massage therapy.  This purpose does not include preparing students for further college study.  Students should be aware that transfer of credit is always the responsibility of the receiving institution.  Whether or not credits transfer is solely up to the receiving institution.  Any student interested in transferring credit hours should check with the receiving institution directly to determine to what extent, if any, credit hours can be transferred.



Students who choose to withdraw from the program are requested to submit their notice of withdrawal in writing to the director.  Unless otherwise stated at the time of withdrawal, any student who withdraws from the program may re-apply for enrollment.  If readmitted to the program at a later date, all tuition, fees, policies and procedures as stated in the catalog at the time of readmission will apply.  In the event a student chooses to withdraw from the program and fails to give notice of withdrawal in writing to the director within ten (10) days of ceasing to attend classes, the student will automatically be considered withdrawn from the program (extenuating circumstances, however, will be taken into account).  Students should refer to the Refund Policy in the student catalog as well as their enrollment agreement for information regarding refund/payment of tuition.  Students are requested to complete an exit interview.



If there is any grievance pertaining to The Massage Institute of Memphis, please submit a written complaint to Dan Wood at 2076 Union Ave., Suite 202, Memphis, TN 38104.  If a complaint is not settled at the institutional level, the student may contact the Tennessee Higher Education Commission, 404 James Robertson Parkway Nashville, TN 37243-0830. Telephone: (615) 741-5293. Complaints must be submitted in writing. If a student does not feel that the school has adequately addressed a complaint or concern, the student may consider contacting the Accrediting Commission. All complaints reviewed by the Commission must be in written form and should grant permission for the Commission to forward a copy of the complaint to the school for a response. This can be accomplished by filing the ACCSC Complaint Form. The complainant(s) will be kept informed as to the status of the complaint as well as the final resolution by the Commission. Please direct all inquiries to: Accrediting Commission of Career Schools & Colleges 2101 Wilson Boulevard, Suite 302 Arlington, VA 22201 (703) 247-4212 or
A copy of the ACCSC Complaint Form is available at the school and may be obtained by contacting Julie Wood (Director) or online at


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